Quick Answer: Your BIGO ID sits right under your nickname on your profile page. Open BIGO Live app → Tap Me icon (bottom right) → Find the numerical ID displayed as ID: 123456789 below your username. Use only the numbers (without ID: prefix) for top-ups to avoid non-refundable losses.
Look, I've seen too many players lose diamonds because they grabbed the wrong ID. Let's fix that.
What is BIGO ID and Why You Actually Need It
BIGO ID Definition and Purpose
Think of your BIGO ID as your digital fingerprint on BIGO Live. It's that unique numerical identifier that separates you from the other 400 million users spread across 150 countries. While you can change your username whenever the mood strikes, this numerical sequence? That's permanent.
Here's the thing – with BIGO Live pulling 28.8 million hours watched just in July 2024 (making it the 7th most popular live-streaming platform worldwide), proper ID management isn't optional anymore. When you're using third-party recharge services, platforms like find BIGO UID for top up need your exact BIGO ID to process diamond purchases safely.
BitTopup offers competitive pricing advantages and faster processing times compared to in-app purchases. Trust me on this one – I've tested both routes extensively.
The ID vs Username Confusion (It Trips Everyone Up)
Your BIGO ID? Pure numbers – something like 901216366. Your username? That's the fancy display name you show off to other users.
Quick breakdown:
BIGO ID: Those permanent numbers for transactions and account recovery
Username: Your changeable social handle
Profile URL: Might use either, depending on your settings
I can't tell you how many support tickets I've seen where someone mixed these up during a diamond purchase. Don't be that person.
When You Actually Need Your BIGO ID
Here's when that numerical sequence becomes crucial: Diamond top-ups through third-party platforms (better rates, obviously), account recovery when you've lost access to your registered phone or email, any customer support interaction that requires verification, family or agency applications, and when other users want to send you gifts.
Quick Method: Find BIGO ID on Mobile App (30 Seconds)
Step-by-Step for Android and iOS Users
This is the fastest route – no complicated navigation required:
Launch BIGO LIVE app from your device
Tap Me icon in that bottom-right corner
Locate the numerical ID sitting directly beneath your profile nickname – it shows as ID: [numerical sequence]
Record just the numbers – ditch that ID: prefix when you're doing top-ups
Takes about 30 seconds, gives you immediate access. The interface stays pretty consistent whether you're on Android or iOS, though there are minor visual differences that won't throw you off.
Visual Confirmation Tips
Double-check you've got the right info by confirming: numerical format with only digits (no letters sneaking in), typically 8-10 digits long, positioned directly below your username, preceded by that ID: text label.
Alternative Method: Desktop/Web Version
Browser Access Steps
Desktop users need to jump through a QR code hoop, but it works:
Visit bigo.tv and click Login → **Scan QR Code
**
Open your mobile app → navigate to profile → tap that QR scan icon
Scan the desktop QR code to authenticate
View your ID in the web profile section
For reliable top-up services, BIGO top up by user ID through BitTopup ensures secure transactions with competitive exchange rates. Their customer support actually responds quickly – a rarity in this space.
Desktop App Instructions
If you've got the desktop application: Launch app → complete login → navigate to profile → locate ID field in that information panel → document the numerical sequence.
Desktop apps give you better visibility for account details. Handy if you're managing multiple accounts (no judgment here).
Understanding BIGO ID Format and Characteristics
ID Number Structure
BIGO IDs follow specific rules: pure numerical (digits 0-9 only), no special characters, hyphens, or spaces, typically 8-10 digits, starts with a non-zero digit. Some regional implementations might show additional spacing or separators, but that doesn't affect the underlying numerical sequence.
Validation Methods
Verify accuracy by cross-referencing your ID across multiple platform access points, testing with trusted contacts through ID search, confirming with customer support if you're uncertain, and documenting consistently to avoid future confusion.
Common Mistakes When Finding BIGO ID
Confusing ID with Username
This is the big one. Users constantly mistake their customizable username for the numerical BIGO ID, then provide display names when top-up services need that numerical identifier. Result? Failed transactions and frustrated players.
Remember: Username is text-based and changeable for social stuff. BIGO ID is number-based and permanent for transactions.
Platform Interface Differences
Interface variations cause headaches: mobile vs. desktop layout differences, iOS vs. Android visual design variations, app version updates that reorganize menus, language settings that mess with navigation text.
Outdated App Version Issues
Older versions display information differently. Update to the latest version through your app store, clear app cache for display issues, reinstall the application for persistent problems, contact support for version-specific issues.
Top-Up Safety: Using Correct BIGO ID
Pre-Payment Verification
Before you buy diamonds, implement these safety measures: double-check that numerical sequence character by character, remove any prefix text (ID:), verify the recipient account if you're topping up others, confirm the payment amount matches your intended purchase.
BIGO Live's official policy? Virtual currency transactions are non-refundable. Period.
Double-Check Methods
Smart verification steps: screenshot your profile showing the complete ID for reference, have the recipient confirm their ID independently, use copy-paste instead of manual typing, verify through platform search before payment.
What to Do if Payment Goes Wrong
If diamonds end up in the wrong account: contact the recipient directly if you can identify them, document the transaction with screenshots and receipts, submit a support ticket to BIGO Live immediately, provide complete details including intended and actual recipient IDs.
Recovery success depends on quick action and documentation, though official refunds remain unavailable. (Yeah, it's harsh, but that's the reality.)
Troubleshooting BIGO ID Issues
ID Not Visible Solutions
When your ID doesn't appear: refresh the app by closing and reopening completely, check your internet connection for proper loading, log out and back in to refresh information, update the application to the latest version.
App Update Requirements
Maintain optimal functionality: enable automatic updates in your device settings, check the app store regularly for updates, review update notes for interface changes, backup account information before major updates.
Account Verification Problems
For verification issues: complete phone number verification through app settings, link social media accounts (Facebook, Google, Apple ID) for backup access, enable Two-Factor Authentication for security, contact customer support via cs@bigo.tv for persistent issues.
BIGO ID Security and Privacy
Safe Sharing Practices
Share safely with trusted friends sending gifts, family providing top-ups, official customer support, legitimate business partnerships.
Avoid sharing with unknown users requesting information, unofficial websites claiming services, public social media posts, unverified third-party applications.
Privacy Considerations
Maintain privacy through hiding location settings in profile options, limiting profile visibility to friends/followers, monitoring account activity for unauthorized access, reporting suspicious behavior to moderators immediately.
Account Protection Tips
Strengthen security: enable Two-Factor Authentication for login protection, use strong unique passwords, link multiple recovery methods (phone, email, social media), conduct regular security reviews of connected applications.
Advanced Tips for BIGO Live Account Management
Profile Optimization
Maximize your experience through careful customization of that one-time ID change (you can't repeat this, so choose wisely), linking social media accounts for easier login and recovery, completing profile verification for advanced features, joining BIGO Families for exclusive events.
Account Linking Options
Strengthen security by connecting Facebook integration for social connectivity, Google account linking for streamlined access, Apple ID connection for iOS users, Twitter and VK options for additional features.
Backup Information Storage
Maintain secure records: document your BIGO ID in a password manager, screenshot profile information for offline reference, record linked phone numbers and emails for recovery, note transaction history for support interactions.
Frequently Asked Questions
Where exactly is my BIGO ID located in the app? Your BIGO ID appears directly under your nickname on your profile page. Open BIGO Live app, tap Me icon bottom-right, look for that numerical sequence ID: [numbers] beneath your username.
What's the difference between my BIGO ID and username? BIGO ID is your permanent numerical identifier (like 901216366) for transactions and recovery. Username is your customizable display name for social interaction. ID changes only once officially; usernames update more freely.
Can I change my BIGO ID? BIGO Live provides one free opportunity to change your default numerical ID. Navigate to profile → Edit → Bigo ID → enter desired unique number → save. This change is permanent and cannot be reversed.
What if I sent diamonds to the wrong BIGO ID? Virtual currency transactions are non-refundable per BIGO policy. Contact the recipient directly for a return request, document the transaction with screenshots, contact BIGO support (though they typically can't reverse user errors).
Is sharing my BIGO ID safe? BIGO ID is designed for appropriate sharing (gifts, top-ups). Avoid public social media posts or sharing with unknown users. The ID alone can't compromise your account, but combined with other information, it enables social engineering.
Why can't I see my BIGO ID? Try refreshing the app (close and reopen), check your internet connection, update to the latest version. Ensure you're looking in the correct location (under nickname on profile). If it persists, log out and back in or contact BIGO support through in-app feedback.