Chamet diamond discounts reach 16-30% through strategic timing and VIP bonuses. Regular VIP gets 5% recharge bonuses, Superior VIP unlocks 10%. Optimal windows: weekend flash sales (Fri-Sun), monthly VIP resets (month start/end), festival promos offering 15-20% extra. Third-party platforms deliver 6,250-6,250,000 diamonds ($1.07-$1,101+), 95% complete within 5 minutes using your 8-12 digit User ID.
Understanding Chamet Diamond Economy: Why Timing Matters
Chamet's tiered pricing unlocks better rates with bulk purchases. The 62,500 diamond package costs $10.64 vs $13.99 standard (24% discount). Larger packages like 625,000 diamonds at $106.47 maintain this 24% reduction from $139.99 retail.
Real value comes from bonus stacking. Regular VIP buying 62,500 diamonds receives 65,625 total—5% bonus adds 3,125 automatically. Superior VIP gets 68,750 diamonds with 10% bonus (6,250 extra). Strategic timing compounds savings dramatically. A 15% festival bonus + Superior VIP turns 100,000 diamonds into 126,500 total.
For maximum value, platforms like BitTopup offer cheap Chamet diamonds top up with competitive rates and secure transactions.
Chamet Diamond Pricing Structure
Pricing tiers:
6,250 diamonds: $1.07
18,750 diamonds: $3.20
62,500 diamonds: $10.64
187,500 diamonds: $32.04-$33.62
625,000 diamonds: $106.47
1,875,000 diamonds: $326.76-$333.30
3,750,000 diamonds: $666.60
6,250,000 diamonds: $1,101.54-$1,315
Each tier maintains consistent per-diamond costs, but jumping tiers unlocks better rates. The 625,000 package delivers the same 24% discount as 62,500.
Bonuses and Total Diamond Value
VIP bonuses activate on first purchase—even 6,250 diamonds triggers Regular VIP (5% permanent). Superior VIP requires higher spending thresholds but doubles bonuses to 10%.
First-recharge bonuses: 20-100% depending on package and promos. Stack with VIP bonuses. A first-timer buying 625,000 diamonds during 50% first-recharge gets 937,500 base, then 65,625 from Regular VIP—totaling 1,003,125 diamonds.
Daily check-ins (00:00 UTC+8): 200-500 diamonds per login. Accumulates 6,000-15,000 free diamonds monthly.
Why Strategic Timing Saves 30-50%
Promotional calendar patterns:
New Year (late Dec-early Jan): 15-20% bonus
Diwali (Oct-Nov): 15-20% bonus
Valentine's (Feb 10-14): 12-18% bonus
Christmas (Dec 20-26): 12-18% bonus
Flash sales occur 2-3x monthly, typically Fri-Sun for 6-12 hours. Stack with VIP bonuses. Superior VIP during 15% flash sale gets 10% VIP + 15% promo = ~26.5% total (compound effect).
Peak delivery hours (18:00-22:00 UTC+8) add 10-15 min to standard 2-5 min processing. Buy outside these windows for faster delivery.
Chamet VIP Reset System: Your Primary Discount Window
VIP resets occur month start AND month end at 00:00 UTC+8, creating two monthly opportunities. System recalculates tier based on rolling 30-day spending, not lifetime totals. Drop in monthly spending = potential tier demotion. Concentrated spending during resets can vault you into higher tiers.
Regular VIP activates on first purchase (any amount). Superior VIP requires sustained spending verified during monthly resets.
VIP Reset Process Breakdown
Reset evaluates previous 30-day spending. Month start (1st at 00:00 UTC+8) calculates total diamonds from previous month's 1st through last day. New tier activates immediately.
Month-end resets follow identical logic but evaluate current month. Strategic opportunity: large purchase on last day counts toward that month's tier calculation, potentially upgrading status for following month.
Tier upgrades apply retroactively to reset day purchases. Buying at 00:01 UTC+8 on reset day with new tier active maximizes immediate bonus.
Exact VIP Reset Times by Region
Chamet operates on UTC+8 regardless of location. Monthly resets: 00:00 UTC+8 on 1st and last day.
Timezone conversions:
UTC+0 (London): 16:00 previous day
UTC-5 (New York): 11:00 previous day
UTC-8 (Los Angeles): 08:00 previous day
UTC+5:30 (India): 21:30 previous day
UTC+7 (Bangkok): 23:00 previous day
Set reminders 1-2 hours before local reset time.
Calculate Your Reset Schedule
Track VIP tier in app: tap Chamet logo (bottom right) → My Profile → view VIP status, bonus %, spending progress.
Calculate days to next reset (month-end or month-start). If today is 15th, ~15-16 days until month-end. Plan large purchases before reset if near tier threshold, or after reset if tier secured.
VIP Levels and Bonuses
Regular VIP (5% bonus)
Activates on first purchase
Permanent, never expires
Example: 62,500 → 65,625 total
Superior VIP (10% bonus)
Requires sustained monthly spending
Evaluated during resets
Example: 625,000 → 687,500 total
5% difference compounds significantly. 6,250,000 package: Regular VIP adds 312,500 vs Superior VIP adds 625,000—a 312,500 diamond difference.
Weekend Bonus Schedule: Recurring Promotional Pattern
Weekend bonuses activate during flash sales 2-3x monthly, predominantly Fri-Sun for 6-12 hours. Bonuses: 10-20% depending on intensity. Unlike VIP bonuses, requires purchasing during active window.
Chamet diamonds weekend bonus operates independently from VIP, creating stacking. 15% weekend + 10% Superior VIP = 26.5%+ effective (compound). On 100,000 diamonds: 15,000 weekend + 11,500 VIP (10% of 115,000) = 126,500 total.
Flash sale announcements: 24-48 hours before via in-app notifications. Enable notifications to never miss windows.
Standard Weekend Hours
Flash sales launch Fri evenings (18:00-20:00 UTC+8), run through Sun midnight. Duration: 6-12 hours standard, 48-72 hours for major holidays.
Optimal timing: first 2 hours of activation. Avoids server congestion (18:00-22:00 UTC+8), secures full benefits. Late purchases risk delivery past cutoff.
Mid-month weekends (15th-20th) show higher flash sale frequency vs month-start.
Historical Weekend Bonus Percentages
Bonus ranges:
Standard flash sales: 10-12%
Holiday weekends: 15-18%
Major festivals: 15-20%
Anniversary events: 18-25%
Valentine's (Feb 10-14): 12-15%. Christmas (Dec 20-26): 12-18%. New Year (late Dec-early Jan): 15-20%, matching Diwali (Oct-Nov).
Stack with VIP for 22-35% total effective bonuses (Superior VIP during major events). 625,000 diamonds during 20% New Year + 10% Superior VIP = 825,000 total—200,000 bonus worth $30+.
Weekend vs VIP Reset Differences
VIP bonuses: permanent on every purchase. Weekend bonuses: specific promotional windows only.
VIP resets affect ongoing tier. Weekend bonuses provide temporary boosts stacking with existing VIP.
Reset timing = tier maintenance. Weekend bonuses ignore history—any user during window gets advertised bonus.
Combining both: weekend flash sale on reset day captures three benefits: weekend promo, VIP tier bonus, potential tier upgrade.
Special vs Regular Weekend Events
Special events (festivals, anniversaries): 15-20% vs standard 10-12%. Advance promotion 1-2 weeks out.
Regular weekend offers: 24-48 hour notice, maintain engagement between major events.
Anniversary events occasionally introduce tiered bonuses or limited-quantity super-bonus packages.
Perfect Storm: Combining VIP Resets with Weekend Bonuses
Maximum value: align VIP reset timing, weekend promos, purchase readiness. Weekend flash sale coinciding with month-start/end reset = peak compound bonus. Superior VIP gets base VIP + promo + potential tier upgrade.
Perfect alignment: 4-6x yearly when month-end falls Fri-Sun. Mark dates, prepare budgets. Difference between random vs strategic timing exceeds 30% total value.
Bonus stacking = multiplicative, not additive. 15% promo + 10% VIP ≠ 25%—compounds to ~26.5% (VIP applies to promo-boosted total).
Step-by-Step Maximum Stacking Strategy
Phase 1: Preparation (1-2 weeks before)
Check VIP tier, spending needed for next tier
Review promo calendar for upcoming weekends
Identify reset days on weekends (next 60 days)
Calculate budget for optimal timing
Phase 2: Execution (Reset day during promo)
Verify promo active in-app
Confirm VIP tier before purchase
Select package maximizing both bonuses
Complete purchase in first 2 hours
Screenshot confirmation and calculations
Phase 3: Verification (Within 5 min)
Check balance reflects base amount
Verify promo bonus added separately
Confirm VIP bonus correct
Document total vs expected
Real Example: 100,000 → 180,000+ Diamonds
Superior VIP buying during 20% New Year promo on Jan 1 (reset day):
Base: 100,000 diamonds
New Year (20%): +20,000 = 120,000
Superior VIP (10% of 120,000): +12,000 = 132,000
First-recharge (if applicable, 50%): +66,000 = 198,000 total
Transforms $15-20 purchase into ~200,000 diamonds (equivalent $30-35 standard). 80,000+ bonus = pure value from timing.
Without first-recharge: 132,000 diamonds—32% effective bonus. Repeat during each major festival (New Year, Valentine's, Diwali, Christmas) = 4-5 annual opportunities for 25-35% bonuses.
Common Mistakes Costing Bonus Credits
Purchasing after promo closes: Flash sales end precisely at advertised times. 30 seconds late = zero promo bonus. Complete transactions 15+ min before deadlines.
Ignoring timezone conversions: Assuming promo times match local timezone causes missed windows. Always convert UTC+8 to local, set reminders.
Splitting purchases across promo/non-promo periods: Buying 50k during promo, 50k after wastes half potential bonus. Consolidate within promo windows.
Not verifying VIP tier before major purchases: Assuming Superior when actually Regular costs 5% every purchase. Check tier immediately before large transactions.
No documentation: Without screenshots, disputing missing credits becomes difficult. Capture confirmations showing advertised % and final totals.
Monthly Optimization Calendar Template
Days 1-5 (Month start reset)
Verify VIP tier post-reset
Check weekend promos coinciding with reset
Execute tier-upgrade purchases if near threshold
Document new tier status
Days 10-20 (Mid-month flash window)
Monitor weekend flash announcements
Prepare purchase budget
Review spending progress toward next tier
Days 25-31 (Month-end reset prep)
Calculate spending for tier maintenance/upgrade
Identify weekend days during month-end reset
Plan final monthly purchase maximizing reset benefits
Execute strategic purchases during last weekend if promo active
First Recharge Bonus: One-Time Opportunity
First-recharge: 20-100% depending on package and promo period. Applies only to account's first diamond purchase—once claimed, permanently consumed.
Bonus scales with package size. Small packages (6,250-18,750): 20-30%. Large packages (625,000+): 50-100% during promos. Incentivizes larger initial purchases for long-term users.
Timing first purchase during major festivals multiplies value. First-timer buying 625,000 during 100% first-recharge New Year promo: 1,250,000 base + 125,000 Regular VIP = 1,375,000 total from $106.47.
How First Recharge Works
Account flagged first-recharge eligible until any diamond purchase. Status persists indefinitely—inactive accounts retain eligibility. Bonus activates automatically, no manual claims.
First-recharge stacks with VIP but calculates separately. First purchase activates Regular VIP (5% ongoing), applies to first-recharge transaction. 100,000 first purchase with 50% first-recharge: 150,000 base + 7,500 VIP = 157,500 total.
Package selection determines bonus tier. Review current first-recharge offers in-app before purchasing—bonus % displays during checkout.
Optimal First Recharge Amount
Balance immediate value vs long-term patterns. Consistent monthly buyers: mid-tier (62,500-187,500) provides substantial bonus without over-committing. Casual users: minimize to smallest package with decent bonus %.
Heavy users certain of long-term engagement: maximize first recharge during premium promos. 625,000 first purchase during 100% bonus = 1,250,000+ total—months of supply at maximum one-time value.
Calculate expected monthly consumption. If spending 50,000 monthly, 187,500 first purchase (potentially 280,000+ with bonuses) = 5-6 months supply at exceptional value.
Coordinating First Recharge with Other Bonuses
Optimal timing aligns three factors:
Major festival promos (New Year, Diwali): 15-20% extra
Weekend flash sales: 10-15% promo
VIP reset days: purchase counts toward tier calculations
First-timer during triple alignment: first-recharge + festival + weekend + VIP = 80-120% total effective bonus on some packages. $100 purchase → $180-220 worth at standard rates.
Monitor promo announcements 2-3 weeks before major festivals. Chamet previews first-recharge % during these periods. Delaying first purchase days/weeks to capture premium windows often doubles total yield.
After First Purchase
Regular VIP activates permanently (5% all future purchases). Account loses first-recharge eligibility permanently—subsequent purchases get only VIP + active promo bonuses.
Purchase history tracking begins, establishing baseline for VIP tier calculations. First purchase counts toward current month's spending, potentially positioning for Superior VIP if amount meets thresholds.
Future optimization shifts to recurring promo timing. Focus on weekend flash sales, festivals, VIP resets. While first-recharge is exceptional, consistent strategic timing accumulates comparable long-term value.
Credit Verification: Never Miss Bonuses
Verify within 5 min—95% of transactions fully process including bonuses. Digital wallets (PayPal, Apple Pay, Google Pay): 2-5 min. Bank transfers: 10-15 min during peak hours.
Diamond balance (top-right corner) updates real-time. Promo and VIP bonuses may appear as separate line items in transaction history. Check detailed log, not just headline balance.
Screenshot every purchase confirmation showing advertised bonus % and expected totals. Include timestamps documenting purchase timing vs promo windows.
Check Purchase History
Access transaction history:
Open Chamet, tap logo (bottom right)
My Profile → Purchase History/Transaction Records
Review breakdown: base diamonds, bonus diamonds, total
Each entry shows: timestamp, package size, base amount, bonus %, bonus amount, final total. Discrepancies between advertised and received appear clearly.
Filter by date range to isolate promo periods. Verify transaction timestamp falls within promo window, bonus % matches advertised rate.
Immediate Post-Purchase Steps
Within 1 min:
Check top-right balance for update
Screenshot current balance showing new total
Note exact purchase completion time
Within 5 min:
Access transaction history, locate new purchase
Verify base amount matches package
Confirm bonus % match advertised (VIP + promo)
Calculate expected total vs received
Screenshot detailed transaction record
Within 15 min if discrepancies:
Re-check history for delayed bonus processing
Verify promo window active during purchase timestamp
Review VIP tier at purchase time
Prepare documentation for support if needed
Catches 99% of issues within standard 5-min processing, allowing immediate resolution vs delayed disputes.
Identifying Missing/Delayed Credits
Delayed credits typically from peak-hour server load, not errors. Purchases during 18:00-22:00 UTC+8 may experience 10-15 min delays. Wait full 15 min before assuming missing.
Missing credit patterns:
Partial delivery: base appears, promo bonus missing
VIP only: promo bonus absent despite active window
Complete delay: neither base nor bonus after 15 min
Partial delivery usually indicates timezone confusion—purchase may have occurred seconds after promo closure. Review exact timestamp vs promo end (UTC+8).
Complete delays during non-peak suggest payment processing issues. Check payment method for pending charges or failures. Bank transfers occasionally require manual verification.
High-Value Purchase Documentation
For purchases $50+ (625,000+ diamonds):
Pre-purchase:
Screenshot promo announcement (bonus %, time window)
Screenshot VIP tier before purchase
Screenshot package selection showing advertised bonuses
Note current balance before purchase
Purchase:
Screenshot payment confirmation with timestamp
Screenshot completion screen showing expected totals
Record transaction ID/order number
Post-purchase:
Screenshot updated balance
Screenshot detailed transaction history entry
Calculate and document expected vs received
Note discrepancies with specific numbers
Store screenshots in dedicated folder by date. Cloud backup ensures documentation survives device changes. Resolves disputes in minutes vs days when support requires proof.
Monthly Diamond Discount Patterns
Promo intensity follows predictable rhythms. Month-start (1st-5th): VIP reset promos. Mid-month (10th-20th): standard weekend flash sales. Month-end (25th-31st): reset urgency + promo bonuses.
Festival months show amplified patterns. December: sustained activity mid-month through early Jan (Christmas + New Year). Oct-Nov: elevated for Diwali. February: concentrated around Valentine's (10th-14th).
Non-festival months: weekend flash sales as primary promos. Occur 2-3x monthly, 10-12% standard. Spacing: first weekend, third weekend, occasionally fourth weekend.
Best Days for Top-Ups
Optimal (highest bonus probability):
1st of month (VIP reset + potential promo)
Last day of month (VIP reset + month-end promos)
Fri-Sun mid-month (weekend flash windows)
Festival dates (Dec 20-Jan 5, Feb 10-14, Oct-Nov Diwali)
Avoid:
Mid-week non-promo (Tue-Thu)
Days after major promos end
First week after month-start (unless promo)
1st and last day on weekends = premium opportunities (4-6x yearly). VIP reset + weekend promo tendencies = compound bonuses.
Holiday Bonus Predictions
New Year (Dec 25-Jan 5)
Bonus: 15-20%
Duration: 10-12 days
Frequency: Annual guaranteed
Stacking: High (overlaps Christmas)
Valentine's (Feb 10-14)
Bonus: 12-15%
Duration: 4-5 days
Frequency: Annual guaranteed
Stacking: Medium
Diwali (Oct-Nov, dates vary)
Bonus: 15-20%
Duration: 5-7 days
Frequency: Annual guaranteed
Stacking: High (often includes weekend)
Christmas (Dec 20-26)
Bonus: 12-18%
Duration: 6-7 days
Frequency: Annual guaranteed
Stacking: Very high (leads to New Year)
Mark windows in annual calendar, allocate budgets. Four strategic purchases during these events = 50-80% annual bonuses vs 20-30% random purchasing.
How Chamet Announces Promos
In-app notifications: 24-48 hours before flash sales, 5-7 days before festivals. Enable push notifications. Content includes exact start/end (UTC+8), bonus %, eligible packages.
Official social media: 3-5 days advance for major events. Teaser graphics, bonus %, countdown timers. Following provides redundant notification coverage.
Community channels/forums: leaked info 1-2 weeks before official announcements. 70-80% accurate historically. Treat as provisional until official confirmation.
Personal Purchase Calendar
Fixed annual events:
New Year (Dec 25-Jan 5)
Valentine's (Feb 10-14)
Diwali (Oct-Nov, verify dates)
Christmas (Dec 20-26)
Monthly recurring:
1st (VIP reset)
Last day (VIP reset)
Mid-month weekends (flash probability)
Personal milestones:
VIP tier renewal dates
Planned large purchases ($50+)
Budget allocation periods
Review weekly for opportunities within 7-14 days. Adjust timing by days/weeks to align with promos vs arbitrary dates.
BitTopup: Secure Efficient Top-Up
BitTopup specializes in game currency with competitive pricing across all Chamet packages. 95% process within 5 min via secure gateways and automated delivery. Digital wallets: 2-5 min. Bank transfers: 10-15 min standard hours.
Security: encrypted payment processing, account verification, fraud detection. High ratings reflect consistent delivery and responsive service. Transparent pricing, no hidden fees.
Wide game coverage beyond Chamet. One-stop solution for multi-game players. Consolidated history, unified payments simplify tracking.
Why BitTopup for Chamet
Competitive pricing matches/beats alternatives. 62,500 at $10.64 = 24% savings vs $13.99 standard. Larger packages maintain consistent discount %.
Fast delivery: 95% within 5 min exceeds industry 10-15 min standard. Critical during limited-time promos where delays cause missed bonuses.
Customer service: multi-timezone support via live chat, email, tickets. Response: <2 hours standard, <30 min urgent. Resolves problems before impacting gameplay.
BitTopup Purchase Tutorial
Preparation:
Open Chamet, tap logo (bottom right)
My Profile
Copy 8-12 digit User ID (not username)
Screenshot/note ID
Purchase:
Visit BitTopup, search Chamet
Select diamond package
Enter Chamet User ID
Choose payment method
Review order (package, price, ID)
Complete payment
Verification:
Check email for confirmation, order number
Wait 2-5 min (up to 15 peak hours)
Open Chamet, verify balance increased
Check transaction history for bonus breakdown
Screenshot final balance and record
Process: 3-5 min total for experienced users.
Additional Benefits
Invite programs: rebates on future purchases. 1 friend = 8% off (up to $5). 5 friends = 12% off (up to $20). Stack with package discounts.
Agency programs: advanced rebate structures (nine-tier, effective Jan 12, 2026). Agency tier 6,250 diamonds: $0.90 vs $1.07 standard—30% agency rebate. Suits high-volume buyers.
Seasonal platform promos occasionally add 3-5% platform discounts on top of Chamet bonuses. Triple-stacking for maximum value.
Security and Delivery Guarantee
Encrypted payment: SSL certificates, PCI compliance. Payment data never stored—routes through certified processors.
Account verification: email confirmation for first-timers, optional 2FA for high-value transactions. Protects against compromise while maintaining convenience.
Instant delivery guarantee: 95% within 5 min or priority support. Remaining 5% get proactive outreach vs requiring customer-initiated contact.
Advanced Optimization: Expert Tips
Superior VIP players use systematic purchasing vs impulse buying. Allocate monthly budgets across 2-3 strategic windows aligned with promo calendars and resets. Maximizes bonus capture while controlling spending.
Diamond hoarding vs immediate spending depends on promo frequency expectations. High-promo periods (Dec-Jan): purchase large quantities for future use. Low-promo months: minimal purchasing preserves budget for upcoming premium windows.
ROI calculations compare effective cost-per-diamond. 625,000 at $106.47 with 30% total bonuses = 812,500 diamonds—$0.000131 per diamond. Same without bonuses: $0.000170—23% cost difference from timing alone.
Spending vs Hoarding Strategy
Immediate spending: prioritizes current gameplay over long-term optimization. Enables time-sensitive events, gifting generating social value.
Hoarding: works during confirmed high-promo periods. 1,875,000 during 25% New Year + Superior VIP = 2,437,500 total—3-6 months heavy usage supply. Captures max bonuses, reduces purchase frequency.
Hybrid: maintain baseline reserve (100k-200k) through strategic bulk during promos, supplement with smaller purchases during non-promo only when reserves deplete. Never miss promo value, maintain gameplay flexibility.
When to Wait vs Buy
Wait when:
Balance exceeds 2 weeks typical usage
Major festival expected within 30 days
VIP reset approaching, near tier threshold
No active promos currently
Buy immediately when:
Balance critically low (<3 days usage)
Active promo ending within 24 hours
VIP reset during current promo period
First-recharge available during premium promo
Emergency non-promo purchases cost 20-30% more effective value. Maintain reserves through strategic bulk buying eliminates forced low-value purchases.
ROI Scenarios
Scenario 1: Random (no optimization)
625k at $106.47
Regular VIP 5%: 656,250 total
Cost: $0.000162/diamond
Annual (4 purchases): $425.88 for 2,625,000
Scenario 2: Weekend flash optimization
625k at $106.47
Weekend 12% + Regular VIP 5%: 731,250 total
Cost: $0.000146/diamond
Annual: $425.88 for 2,925,000
Savings: 300k diamonds (11.4% more)
Scenario 3: Festival + Superior VIP
625k at $106.47
Festival 18% + Superior VIP 10%: 812,500 total
Cost: $0.000131/diamond
Annual: $425.88 for 3,250,000
Savings: 625k diamonds (23.8% more)
Scenario 3 delivers 23.8% more for identical spending. Over $400-500 annual budgets = $95-120 additional value.
Long-Term VIP Maintenance
Superior VIP requires meeting monthly thresholds during resets. Calculate minimum monthly purchase for tier maintenance, distribute across 1-2 strategic purchases during promos vs multiple small purchases.
Front-load monthly spending during month-start resets when possible. Large purchase on 1st counts toward that month's tier while capturing active promos. Ensures tier maintenance, maximizes bonus.
Track rolling 30-day totals to predict tier at upcoming resets. If $20 short of Superior threshold with 5 days to reset, strategic purchase secures tier for following month. Missing costs 5% on all next-month purchases.
Troubleshooting Common Issues
Missing bonus credits: 80% of support inquiries. Most resolve through verifying purchase timing vs promo windows. Purchase at 23:59:45 when promo ended 23:59:00 legitimately receives no promo bonus.
Payment failures with money deducted: 24-48 hours for automatic refund. Payment processors place temporary holds releasing when verification fails. Contacting support before 48-hour window often can't accelerate due to processor policies.
Account security after large transactions: monitor for unauthorized access. Change passwords after $100+ purchases, enable 2FA if available. Prevents compromise resulting in diamond theft through unauthorized gifting.
Missing Bonus Credits
Immediate verification (within 5 min):
Refresh app (close/reopen)
Check transaction history for detailed breakdown
Verify timestamp within promo window
Confirm VIP tier at purchase time
Calculate expected bonuses manually, compare
If discrepancy confirmed (5-15 min after):
Screenshot transaction history showing missing bonuses
Screenshot promo announcement with advertised %
Screenshot VIP tier
Note exact timestamp and promo window times
Prepare order number/transaction ID
Contacting support (after 15-min verification):
Use in-app support or platform service
Provide all documentation screenshots
State expected vs received with calculations
Include order number and User ID
Request specific resolution timeline
Legitimate discrepancies resolve within 24 hours when documented. Vague complaints without specifics extend to 3-5 days.
Payment Failed, Money Deducted
Processor holds appear as deductions but aren't completed charges. Temporary authorizations release within 24-48 hours if transaction fails. Check pending vs completed charges.
Immediate actions:
Screenshot payment confirmation/failure
Note exact timestamp
Check Chamet balance for increase
Verify payment shows pending vs completed
Wait 15 min for delayed processing
If diamonds don't appear after 15 min:
Contact platform support with payment screenshot
Provide transaction ID
Confirm User ID entered
Request manual verification
Ask estimated resolution timeline
If charge completes, diamonds never arrive:
Escalate to priority support with payment proof
Provide bank/processor transaction number
Request manual delivery
Document all communication
Allow 48 hours before payment dispute
Initiating chargebacks before platform resolution may cause account restrictions. Exhaust support options first.
Account Security After Large Transactions
Large purchases create account value attracting compromise. Implement after $50+ transactions:
Password security:
Change to unique 12+ character combination
Avoid reusing from other platforms
Use password manager
Access monitoring:
Review login history for unfamiliar locations/devices
Enable login notifications if available
Log out unused devices
Two-factor authentication:
Enable via SMS or authenticator app
Store backup codes securely offline
Test functionality before relying
Transaction monitoring:
Check balance daily for 7 days post-purchase
Review gifting history for unauthorized transfers
Set balance alerts if offered
10-15 min effort protects hundreds in diamond value.
Getting Support
In-app support (fastest, urgent):
Access via profile/settings
Responds within 30 min-2 hours
Best for missing diamonds/bonuses
Provide screenshots, specific details
Platform customer service (payment issues):
Use BitTopup support for purchase problems
Include order numbers, transaction IDs
Response <2 hours average
Escalation for unresolved issues
Payment processor (charge disputes):
Contact only after platform support exhausted
Provide platform communication records
Explain resolution attempts
Request investigation of specific transaction
Documentation to prepare:
Purchase confirmation screenshots
Transaction history from app
Payment method charge records
Promo announcement screenshots
Communication history with support
Organized documentation reduces resolution from days to hours. Support prioritizes well-documented inquiries vs vague complaints.
FAQ
What time does Chamet VIP reset? 00:00 UTC+8 on 1st and last day of each month. Convert to local timezone: London (UTC+0) = 16:00 previous day, New York (UTC-5) = 11:00 previous day. Evaluates previous 30-day spending for new tier.
How do weekend bonuses work? Activate during flash sales 2-3x monthly, Fri-Sun for 6-12 hours. Promos (10-20%) stack multiplicatively with VIP. 15% weekend + 10% Superior VIP = ~26.5% total effective bonus (compound, not simple 25% addition).
Can you stack VIP reset with weekend promos? Yes, multiplicatively. Weekend flash on reset days (1st/last falling Fri-Sun) = VIP tier bonus + promo bonus same purchase. Optimal windows 4-6x annually.
Best day to buy Chamet diamonds? 1st and last of month (VIP reset), Fri-Sun mid-month (weekend flash). Absolute optimal: month-end on weekends during major festivals (New Year, Diwali, Christmas) = VIP reset + weekend + festival bonuses for 30-50% total effective.
How much first recharge bonus? 20-100% depending on package and promo timing. Small packages (6,250-18,750): 20-30%. Large (625k+): 50-100% during festivals. One-time, stacks with automatic Regular VIP (5% ongoing).
Why didn't I receive bonus credits? Most: purchases outside promo windows. Verify timestamp vs promo end (UTC+8). Other causes: VIP tier misunderstanding, delayed processing during peak (18:00-22:00 UTC+8). Wait 15 min, check detailed history before contacting support with documentation.
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